Customer Service

3 Simple Ways to Show Your Clients the Proper Appreciation

No agent will succeed with unappreciated clients, but showing appreciation is actually much easier than it seems. #456780199 / gettyimages.com Everyone likes appreciation, but it’s a safe statement to make that consumers love appreciation more than any group of

3 Surefire Ways to Damage Your Brand

In real estate, you’re only as good as your brand; make sure you avoid these damaging habits! #185410990 / gettyimages.com As a real estate agent, your value is in your brand – and no, we don’t mean your brokerage!

4 Phrases to Avoid When Communicating with Clients

It’s important that agents avoid any possible slip-ups when communicating with their clients. #184312545 / gettyimages.com When you’re a real estate agent, communicating with clients is often like ballet, with emotions, expectations, hopes and dreams all lying in the

3 Ways that Real Estate Agents Moonlight as Therapists

Real estate agents must wear many hats for their job, and “therapist” is certainly one of them. Buying and selling real estate is an inherently emotional business, and for good reason. When buying a home, your clients are making

The 6 Ways that Due Diligence Can Make or Break A Deal

Any seasoned real estate agent can tell you many stories of frustrating situations that either delayed a closing or destroyed a deal. A huge part of being your client’s real estate resource is to proactively prepare your clients and

4 Essential Features for Millennial Homebuyers

Everybody and their uncle knows that Millennials will be integral to the housing recovery, but what do they actually want in a house? The Millennial generation, which encompasses Americans born between the early ’80s and early 2000s, is the

3 Qualities of Successful Real Estate Agents

What qualities do successful real estate agents share? We’ll start with an uncontroversial statement – real estate is a darned difficult business to make a living. From the ruthless competition, to the contrasting personalities, to the whims and sways

The 3 Things Your Clients Should Never Do Before Buying a Home

Buying a home in the post-boom market is akin to ballet, and there are certain steps that no client should take. For the vast majority of consumers, buying a home hinges on securing a loan, and among the vast

3 Instances Where Phone Calls Trump Emails

Sure, email may be convenient, super fast and free, but nothing can top the beautiful simplicity of a phone call. We live in an email world. Everything nowadays – bank statements, credit card bills, personal correspondence, coupon mailers, company

The 3 Ways to Get a Building FHA Approved

Are you currently working with a condo buyer who only qualifies for an FHA loan? If so, you may be finding it difficult to find buildings that are FHA approved. A few years ago, the FHA changed it’s rules

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