Customer Service

Conversations under COVID: How to talk to clients during a crisis
Conversations under COVID: How to talk to clients during a crisis

Whether it’s explaining how real estate transactions work under a disaster proclamation or just being a good listener, Chicagoland brokers are finding communication to be the key to keeping their business

Advice for maintaining ‘mind, body and business’
Advice for maintaining ‘mind, body and business’

RE/MAX’s weekly motivational messages offer guidance for agents to keep moving forward during COVID-19 pandemic and preparing for what comes once it’s

6 things you should be telling your sellers right now
6 things you should be telling your sellers right now

Agents can move the ball forward with these tips on what to tell clients in unprecedented

3 ways landlords can be a resource for struggling tenants
3 ways landlords can be a resource for struggling tenants

Being proactive and finding ways to connect renters with assistance can help property owners and managers stand out as leaders in troubled times.

In the meantime: How Chicagoland brokers are getting ready for the rebound
In the meantime: How Chicagoland brokers are getting ready for the rebound

Whether business is crazy busy or super slow, there are ways to react to the pressures caused by the coronavirus pandemic that will create positive waves for your business today and tomorrow.

Differentiate yourself before, during and after the transaction
Differentiate yourself before, during and after the transaction

There will always be buyers and sellers who want to penny pinch, but there will also always be buyers and sellers who will gladly pay for an excellent, stress-free experience. You just need to create a relationship that represents a

Avocado toast and white picket fences: What millennial homebuyers have in common with their parents
Avocado toast and white picket fences: What millennial homebuyers have in common with their parents

A new survey conducted by Coldwell Banker highlights the similarities in homebuying behaviors between Gen Y and older

Navigating generational homebuying and selling trends in 2020
Navigating generational homebuying and selling trends in 2020

NAR’s 2020 Generational Trends Report shows that young millennials and the silent generation value similar things when buying

Rents are rising in Chicagoland. Here’s how tenant reps can help
Rents are rising in Chicagoland. Here’s how tenant reps can help

Recent data shows costs to rent an apartment are rising all across the Midwest. But there are a few ways you can help your clients find the right fit for their budget.

Do your clients understand the real cost of homeownership? New polls suggest they don’t
Do your clients understand the real cost of homeownership? New polls suggest they don’t

Two new studies point to the fact that many buyers don’t have a complete picture of what it costs to buy and own a

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