As a senior mortgage advisor for Parkside Lending LLC, Alessandro Madonia knows the lending process is all about the big picture. Throughout his 13 years in the industry, this exact idea has kept him motivated to provide clients with services that will benefit them in the long run.

Madonia works with his team to serve clients throughout the various steps of the lending process, providing options in several areas, including Federal Housing Administration, Veterans Affairs, conventional, jumbo and portfolio loan products. And though he loves helping a unique group of clients, he says he favors working with those who are hoping to buy their first home.

When it comes to client service, Madonia believes transparency and prompt communication are essential to succeeding in the lending process from start to finish. Clients particularly enjoy Madonia’s keen attention to detail and adaptability — these qualities have helped him earn more than 170 five-star reviews on Zillow. “Being available and transparent is key to a successful transaction,” he says.

Above all, Madonia strives to embody a strong work ethic and character. To him, one of the most important aspects of his job is exceeding customer expectations, and he knows this can only be done by holding himself accountable along the way. “I do what I say and say what I do,” he says. “I believe having an exceptional team that excels at multiple things is a big plus, as we are all working toward the same goals.”

Madonia has earned several awards over the years. In fact, he has earned the Five Star Chicago Mortgage Professional award every year from 2014 to 2019.

In his free time, Madonia enjoys raising money for numerous charities. He also helps out with packaging food donations and performing community service throughout various Chicago neighborhoods. Madonia and his wife are expecting a second son in August, and his family inspires him every day. “Becoming a father has made me a better man in my personal life as well as in my business life,” he says.