Midwest Real Estate Data ranked as Top 100 Call Centers

by Chicago Agent

Midwest Real Estate Data’s Technical Help Desk is recognized as one of 2010’s Top 100 Call Centers, in the small center category, by BenchmarkPortal.


CEO Russ Bergeron is proud MRED has been recognized for this achievement by a wel respected organization such as BenchmarkPortal.

“We dedicate substantial time, staffing and resources to our customer service efforts,” Bergeron said. “This award is an acknowledgment that we have done well with our efforts in the Help Desk arena. We plan to extend our efforts to assist our brokers, agents and appraisers, and look forward to continuing to perform at the highest level, not only in our own industry but when compared to others across the country.”

BenchmarkPortal conducts annual statistical analyses of call centers and their operations throughout the world to find the “top 100 in America.” The BenchmarkPortal team has gained international recognition for its expertise and innovative approaches to Best Practices for the call center industry.

MRED provides the largest multiple listing service, by listing volume, to nearly 40,000 customers. MRED generates real estate property information to northern Illinois, southern Wisconsin and northwest Indiana.

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