Known for her 24/7 availability and unwavering persistence, Susan Maman has her clients’ backs. “I’m truly in the service business,” says Maman, a luxury residential broker with @properties Christie’s International Real Estate. Specializing in the North Shore’s luxury market, Maman sells more than homes. “I’ve lived in the area for over 55 years, so selling the lifestyle comes naturally to me,” she says. “That’s equally as important as promoting the look, functionality and features of the property itself.”
Prior to joining the real estate industry 18 years ago, Maman, a native of Johannesburg, South Africa, worked in corporate marketing and advertising. “I wanted to find a career where I could be in charge of my own destiny and work in a small radius rather than travel 200 miles per day,” she says. Her marketing background turned out to be a boon, as she was able to promote herself and stand out from other local brokers. Even now, with 70 percent of her business coming from referrals, she continues to use sophisticated social media, luxury print materials and high-end direct mail to expand her reach.
Throughout her career, Maman has received numerous accolades. Since 2011, she’s ranked among the top New Trier School District brokers, as well as among the top one percent of all brokers in Chicagoland, according to Midwest Real Estate Data. Every year since 2012, she has earned the Five Star award from Chicago magazine, and, since 2014, she’s ranked among the magazine’s top real estate agents in Chicago. This past year, she was one of the magazine’s top 20 real estate brokers. In 2019, Maman was recognized as one of Crain’s Chicago Business’ notable residential real estate brokers. In 2020, she ranked among the 100 most influential real estate agents in Illinois by Real Estate Executive Magazine. In 2022, Newsweek/Real Trends ranked her among the top 15 individual real estate professionals in Illinois. She was the No. 1 Glencoe broker by volume from 2019 to 2022, as well as @properties’ top-listing Glencoe broker, both according to MRED.
As a breast cancer survivor, Maman donates a percentage of her income to breast cancer charities.