A mortgage lending success story with more than 15 years of experience, Ron Haddad has received numerous accolades throughout his career. In just the past year, he was given the Illinois Mortgage Bankers Association’s Best in Business Award, recognized by National Mortgage News as one of the top-ranking loan officers in the nation, and became Key Mortgage’s No. 1 loan officer for closed units and volume as well as its highest and most rated loan officer for customer satisfaction for the third consecutive year. Still, he is humble despite his numerous successes. “These numbers are great, but it all starts and ends with the customer experience,” he says.

Haddad, who started his professional career working in financial services as well as in treasury futures at the Chicago Board of Trade, was encouraged by a friend to consider a career in mortgage lending. “I quickly realized it was a perfect fit,” Haddad says. “I understood how mortgage rates and pricing worked and knew I could advise customers on what mortgage options would best fit their needs and financial goals.”

Committed to building strong relationships with real estate brokers, Haddad strives to provide sound advice, excellent customer service and communication, and continued support during all stages of the process. “I believe these are the crucial ingredients for a smooth and successful transaction,” Haddad says.

Haddad surrounds himself with support staff who are as laser-focused on caring for clients as he is. “There are so many moving parts and players involved in a transaction, so it’s imperative to have a trusted support team that genuinely cares about the customer experience and end result,” he says.

Haddad enjoys spending time with his wife, Anne, and his daughters, Allie and Abbie. “The world has gotten smaller with the pandemic, and it has allowed me more time with my family,” he says.