Tim Brigham, Area Manager NMLS # 270935
Karoline Axler, Production Manager NMLS # 178834
Jeff Gilliana, Loan Partner NMLS # 285771
Throughout his 24 years writing loans, Tim Brigham has experienced the subprime era, the crash, COVID and countless other rate cycles. “What separates the real professionals is what happens when it gets hard. I’ve never left the table regardless of the environment, and that experience is something you simply cannot replicate or shortcut.”
Brigham’s guiding principle is to be different from other lenders: communicate uniquely, problem-solve strategically and show up distinctly after closing. “My goal has always been to earn the title of trusted resource for life. The real sign of a professional who shows up after the keys are handed over,” says Brigham.
Brigham is joined on his team by production manager Karoline Axler and loan partner Jeff Gilliana. Licensed in Illinois and 11 other states, the team operates like a high-powered machine with a boutique feel. With systems in place that allow them to handle volume without sacrificing personal attention, the team’s clients receive white glove service with a deeply personal touch.
Currently ranked No. 1 in the company’s Presidents Club, Brigham’s goal was never the trophy; it was the standard of execution that earned it.
Before they ever make an offer, the team assists the client to achieve a full underwriting approval. “We don’t want to show up with a pre-qualification letter and hope for the best,” Brigham says. “We show up with a commitment. That’s the difference between winning and losing a contract.”
With a reputation for closing on time, every time, the team is at their best when deals become complicated and they rise to the challenge until it comes to a positive conclusion. This work ethic has helped them build a business based 100% on referrals. “My goal with every client is simple: I want them to hang up the phone and our service level immediately makes them think of someone who needs to call us.”
