Versed in every aspect of the market, Vicki Sheil can help clients make smart decisions, whether they’re seeking a $250,000 home or a multimillion-dollar luxury property.

Sheil, senior broker associate with @properties Christie’s International Realty, is a six-time recipient of the Five Star Professional customer service award and is regarded by clients as a calming presence during the largest purchase of their lives.

“My intention is to create a lasting impression for my clients by educating them while having fun during the process,” she explains. “They know I’m the type of person who always has their best interests at heart.”

Sheil approaches real estate as a service industry. She assists everyone from first-time homebuyers to move-up and luxury buyers, as well as investors and empty nesters in the Chicagoland area.

“I always knew that I wanted to work for myself,” Sheil says of choosing a career in real estate. “I wanted to do things my own way, the right way, for my clients.”

When challenges come up during attorney reviews or inspections, she excels at calling the shots and executing the plays. Quick to problem-solve, she can devise a solution to keep a deal together that’s a win-win for both parties. In multiple bid situations, fellow Realtors trust Sheil to get the job done, because she has years of experience and a reputation in the industry of negotiating with a level head, not letting ego or emotions come into play.

“I am involved the entire time and make other people’s jobs easier,” she says.

Sheil has navigated buyers’ and sellers’ markets, interest rates of 9% and 2%, and the market crash of 2008, all while building a business heavily based on repeat and referral clients.