Sometimes living up to your name is as important as what you do. For Home Mortgage Consultant Kalen Robinson, his name and impeccable reputation as an industry leader are what he values most. “My extensive experience and knowledge of the mortgage process is second to none,” Robinson says. He always describes himself as a high-energy ‘dialed-in’ loan officer, giving his clients “100% of Kalen.”
Robinson really enjoys the uniqueness of each borrower and getting to know them on a personal level. He prides himself on being quick to respond to client questions and needs and strives to be a master communicator and listener to all his clients.
Having grown up in Traverse City in Northern Michigan, Robinson moved to Chicago nearly 20 years ago after graduating from Western Michigan University. His first job as a personal banker in downtown Chicago led him to his current career in real estate. “My parents are both real estate agents, and my siblings are in the industry, too,” Robinson says. “I was born into it and have had a passion for the industry since I was a kid.”
For the past several years, he has earned the prestigious Leader’s Club designation, one of Wells Fargo Home Mortgage’s highest honors. “I equate my business to a professional athlete,” he shares. “Knowledge of the industry, knowing the game, knowing all the moves … keeping the eye on the ball, and together, we win.”
Robinson’s support team includes his assistant, Denise, and a dedicated fulfillment team. “I have built and will continue to grow my team to provide exceptional customer service experience in the industry. The real estate agents, builders and customers I work with expect answers and follow-up daily,” he says. “My well-oiled business plan gives my customers access to my team members during the process and after the closing.”
Robinson lives in Naperville with his wife and their three daughters. He says his daughters love playing banker, like their daddy.
Wells Fargo Home Mortgage is a division of Wells Fargo Bank, N.A. © 2022 Wells Fargo Bank, N.A. NMLSR ID 399801. Equal Housing Lender.
