For Jennifer Mills Klatt, real estate came as a logical next step after she started a rental-finding service, which she turned into a full-service brokerage, Home Discovery Inc.
As the Home Discovery Team leader, Mills Klatt decided to trim her team during the COVID-19 pandemic, while ensuring that her clients got a tailored service at all times. Each member of her current team has years of experience, and they make sure that all clients get the same superior level of service. “No matter who our clients work with from my team, they will always be covered,” she says.
Mills Klatt has a carefully tailored marketing plan for each listing, including professional staging and photography. She also puts considerable emphasis on making videos for each of her listings, which she views as imperative to listing on social media and encouraging brokers to schedule showings, follow-ups and close deals.
As a resident of Lincoln Park with 33 years of experience in the industry, Mills Klatt has seen many market cycles. “I know what’s important for intrinsic value, which helps me guide my clients to make smart decisions for their investment and lifestyle,” she says. “My clients say I have exceptional vision and connections to facilitate a smooth real estate experience from start to finish.”
Mills Klatt is willing to go above and beyond for her clients, and they appreciate the skills and experience she brings to the table. “I know that every part of the real estate transaction is my job. There is nothing I won’t do for my clients and to get the deal done!” she exclaims. “They trust me as their adviser — that is what gives me the most fulfillment overall.”