After fifteen years as founder and managing director of a successful management consulting firm specializing in developing customer experiences, Thomas Downing was well prepared to follow his dream of a career in real estate. After being licensed for only 18 months, he is already ranked among the top 10 percent of brokers companywide. He credits his success to his positive attitude, sense of humor and commitment to his clients’ satisfaction.
Though he is a multimillion-dollar producer, Downing feels that exceptional client experiences are what define his business. “My clients deserve the highest levels of service, and I am honored to have received 100 percent client satisfaction ratings.”
As a native of Chicago’s North Shore, Downing offers in-depth market knowledge and an insider’s perspective on the nuances of buying and marketing homes within each community. As a former advertising and business management consultant, he provides proven marketing expertise. And with more than 30 years of successful negotiation experience, Downing believes he delivers more value to his clients, surpassing the industry standards with higher returns on his clients’ investments.
“What an honor to be chosen among the dedicated brokers for Rookie of the Year! I am consistently reminded of what a privilege it is to be a part of helping clients through some of the most important transactions of their lives. And I truly appreciate the amazing, professional people and resources at @properties. Thank you for your votes, and thank you Chicago Agent magazine!”
Sam Jones, Coldwell Banker Residential Brokerage
Tom Udvance, CONLON/Christie’s International Real Estate