Make Your Agents Excel

by Stephanie Sims and Megan Oster

The Agents of Tomorrow

Schumacher, Goro and Kroc have all navigated the changing real estate landscape to be better able to help their agents. The goal of any managing broker, they say, especially in a world where systems and the way things are done can change within hours, is to train agents to be able to deal with anything that comes at them.

“My goal is for my agents to look like the agents of tomorrow,” Schumacher says. “They’re never scrambling, they’re never scattered. They look at their calendar on their cell phone and see where they need to be; they pull up necessary documents and files from where they’ve stored them; they have everything because they follow systems to ensure that they not only look professional, but are the most prepared, too. It’s my job to walk them through what an agent of tomorrow is and help them become one.”

Roseann-C21-109Roseann Schumacher
Century 21 
Langos & Christian
Mount Prospect
[email protected]


Goro ChuckChuck Goro
Coldwell Banker 
Residential Brokerage
Lincoln Park 
[email protected]



MKrocMarilyn Kroc
RE/MAX Properties
Western Springs
[email protected]

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  • Rick Davidson, CEO Century 21 Real Estate, LLC says:

    Such a terrific example of a top notch real estate professional! We are so proud (and lucky) to have Roseann representing Century 21!

  • Vera Perner says:

    Chuck, thank you so much for your great coaching! You are wonderful support, and great mentor. You are absolutely right – you show the path to win, to resolve complicated situation, and it teaches a lot! Thank you for being GREAT managing broker!

  • Laurie Popp says:

    Roseann and her agents are phenomenal real estate professionals! Thanks for sharing.

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