It’s easy for first-time homebuyers to feel overwhelmed by the real estate process because everything about it is new to them, including homeowner’s insurance. With nine years in the business, Champion Insurance Agency’s Nik Champion and his team demystify insurance by educating clients using easy-to-understand terms.
“From an informed position, our clients can make the best choice for their families, balancing coverage and budget,” Champion says. “To make it easy on the buyer, we aim to flow seamlessly into the process like an extension of the Realtor and lender team. Our goals are the same: to provide exceptional customer service with high-value recommendations so the buyer can make the best choices for their family.”
Operating from their office the suburbs of Geneva, Champion also credits the agency’s growth to incorporating best practices from peers across the country. “We feel that keeping up with the best minds in our business means sharing ideas,” he says. The group is visible on social media, especially Facebook and Instagram, and uses a variety of photo and video editing tools to produce content, which Champion describes as part “documenting the journey” and part sarcastic insurance humor.
For Champion and his 18-member team, client relationships don’t end when the policy is sold. “We believe that reputation is best earned through delivering on what you say you can do,” he says. “We know how to interpret the policies and work with underwriting and claims to come to a solution that sometimes can only be described as ‘magic tricks.’”
Champion is quick to rate his personal priorities as family first, business second and then everything else. Champion and team are seeking their 10th consecutive Honor Ring achievement this year. Champion spends the majority of his time with his wife of 15 years, Lola, and his daughter, Evelyn.
