Having worked through several major shifts in the housing industry, including the subprime mortgage crisis, Drew Boland has leveraged his 16 years of experience to obtain a leg up in the real estate industry. His ability to maintain his poise and thrive during change has been instrumental to his success.

As senior vice president of mortgage lending at Proper Rate, Boland handles all kinds of residential deals. Though he does most of his business in the jumbo and luxury markets, he also enjoys working with first-time buyers. Boland has always been familiar with real estate, as some members of his family work in the industry. After he graduated college, they encouraged him to become an agent. However, his family’s relationship with their lender inspired him to join a part of real estate he knew nothing about.

Boland attributes his success to his ability to empathize with clients. He knows that clients need to maintain their everyday life during the transaction and that the process can be overwhelming. Boland makes sure to maintain a high level of understanding of what his clients might be feeling. “I am constantly reminding my team that we need to acknowledge that our clients don’t go through this every day,” he says. “It’s easy for us in the mortgage world to forget about all the things that the buyer is going through.”

Last year proved to be a record-breaking one for Boland and his team: The group closed $141 million in total volume and $83 million in total purchase loans in 2019. Guaranteed Rate also has recognized Boland in its President’s Club for the past 13 years. Additionally, for closing $100 million in total loan volume, he has achieved Guaranteed Rate’s Chairman’s Circle status twice.