March 14, 2011

Contents

Cover Story

• The Power Of Professionalism

Also…

• Coming Out on Top in Nightmare Situations
• Are You the Problem?
• Brush Up on Your Credential Knowledge

Editor’s Note

• Preventing Unprofessionalism

Improving Your Business

• A Quality-Control System for Real Estate Listings

By The Numbers

• LeapRE Reports Higher Satisfaction
• Professionalism in Agent to Agent Interaction at Showings

Chicago Agent’s Survey Says

• How Do Readers Feel About
• Ethics Violations Punishments?

Agent Snapshot

• Joyce Okal, Fisher & Okal, Koenig & Strey – The Schiller Office, Elmhurst

The Scene

• C.A.R. Varsity Realtors Reunion

My Style

• Chris Hochstedt, Co-Owner, EXIT Real Estate Partners, Downers Grove, IL