7 Business Etiquette Books to Download

by Charlene Jimenez, AGBeat

In today’s modern professional world, business etiquette has seemingly disappeared. It has been replaced with casual correspondence and behavior. But for those looking to pump up their business game, one of the best ways to improve your professional presence is through the artful use of proper business etiquette. In that spirit, here are seven business etiquette books that you can download to your Android.

“Lions Don’t Need to Roar: Using the Leadership Power of Professional Presence to Stand Out, Fit In, and Move Ahead” by Debra A. Benton

The right image and professional presence can mean the difference between success and failure. Benton believes that the right professional presence is a necessary tool of the highest importance, especially for women in the professional world.

“The Fine Art of Small Talk: How to Start a Conversation, Keep It Going, Build Networking Skills – And Leave a Positive Impression!” By Debra Fine

The author, Debra Fine, is a communication expert who is nationally recognized and praised. This book is for those who may experience slight social anxiety or awkwardness, especially in a professional situation. Fine’s strategies can help you when talking to potential investors, customers or even business partners.

“The Essential Guide to Business Etiquette” By Lillian H. Chaney and Jeanette S. Martin

“The Essential Guide to Business Etiquette” is all about the basics. Chaney and Martin will help you understand how to use business etiquette to your advantage. “Good manners are like gold in today’s fractious business environment – and thus provide edge in getting and keeping new business,” they write.

“The Elements of Ethics: For Professionals” by W. Brad Johnson and Charles R. Ridley

It seems that the subject and practice of ethics has taken a backseat in recent years. This is especially true in the modern business world. However, professional ethics – such as respect, justice, loyalty and integrity – can create a healthy business environment, encouraging lifelong professional contacts.

“How to Work a Room: Your Essential Guide to Savvy Socializing” by Susan RoAne

According to RoAne, there are five pitfalls that keep the everyday business professional from making new contacts. She knows that a great way to expand your business and your reputation is to make worthwhile and valuable contacts, which can be made in everyday interactions, at conferences and parties, or even through social networking sites.

“Manners That Sell: Adding the Polish That Builds Profits” by Lydia Ramsey In the professional world of today, manners matter. Ramsey believes that nothing can ruin a professional relationship faster than bad manners. And with that in mind, she guides the reader through the basics of professional and business-minded manners, manners that can help close business deals.

E-Mail Etiquette: Do’s, Don’ts, and Disaster Tales from ‘People’ Magazine’s Internet Manners Expert” by Samantha Miller Email has become one of the most common means of communication. However, if the proper email etiquette isn’t followed, it can wreak havoc on any professional relationship or connection. This book’s goal is to correct those issues and teach you the email etiquette that is so needed today.

Make 2013 the year to broaden your business, increase your profits and widen your outreach. Just start with the etiquette basics and continue to build on that foundation. You may be surprised at the positive response you’ll receive from contacts, customers and employees.



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