By Greg Viti
One of my pet peeves in real estate is how difficult it can be to get a showing confirmed. Everyone has their particular way they want to be contacted. Some only email, others text or they want you to leave a voicemail message. “Showing assist” is on their listing, but when you pull it up it says to call. Short notice is okay, the listing sheet says, yet I have called three times and no one calls back.
Does this sound familiar? Some listings and listing agents really make it difficult to get into a listing. Why is that the case? I find it hard to sell something without getting the buyer into the home or property.
Last week, I took a potential tenant to see apartments. One agency never returned my calls. Another was mad because I was 10 minutes late the week before – she did not wait for us to get there and screamed at me – does her client know she was this unprofessional? This week she did not even call or email me back to reschedule. This is a violation of the code of ethics. Who polices this type of behavior? How is this agent justifying such rude behavior?
I guess questions like these will go into the question bin with many of my other questions, like:
*Why do many listing agents ignore and give no eye contact to the buyer?
*How can dog owners not pick up after their animals and leave rat food all over the place, often on their own block?
*Why do so many of us become part of the problem rather than part of the solution?
And those are just a few questions…there are more, I’m sure. Why do agents so often put others on the defensive and we have not even shown the property yet? It is puzzling. Perhaps we all need to take a deep breath and try treating others how we would appreciate being treated.
This world of real estate could use a lot more human niceness and cooperation. We all need to take the high road in our dealing with fellow agents and the public. A short fuse does nothing to help a buyer and their agent see your client’s place in the right light.
When we are employed to list someone’s house, this is a great responsibility. It is time we all start acting like it!