“My goal is to build relationships. While I do work very hard on the transactional aspect of a sale, that’s not my whole focus. I’m there to give honest, valuable advice so that my clients can make sound decisions about what is often the largest investment of their lives,” says Mack Alsaidi, a top-producing broker with Coldwell Banker Residential Brokerage. With over a decade of experience in the real estate industry, he is someone his clients turn to again and again.
Since entering the industry a little over a decade ago, Alsaidi’s achievements and honors are almost too numerous to list. He recently received the Outstanding Sales Achievement Award from the Chicago Association of Realtors, the Five Star Real Estate Agent Award from Five Star Professional and the “10 Best” Award for Client Satisfaction from the American Institute of Real Estate Professionals for two consecutive years. He has also been featured on the cover of Featured Agent magazine and Top Agent magazine.
“I didn’t grow up wealthy — I worked two full-time jobs while attending school full-time,” Alsaidi recalls. The pride he felt when he helped his family buy their first home — and the desire to help others achieve that same exhilaration — are what drive him to work so relentlessly. “It’s hard for people to find the right home, but I love knowing that I can help them in the process,” he explains. “My career helps people achieve the American dream of homeownership, and that’s what keeps me going.”
Alsaidi attributes his ability to grow his business to his organizational skills and the focus he’s put on building relationships with his clients. He says hiring an assistant last year and the addition of a new gratitude and appreciation program for his past clients and VIPs contributed to that growth. He attributes much of his success to networking and building meaningful relationships within the business, which help grant him access to off-market properties. “That kind of insider information means that my clients get the first look at what could be the perfect home for them, and that’s a huge advantage,” Alsaidi says. Over the past year, Alsaidi has grown his business by 125 percent, he says.
Alsaidi’s time in Iraq serving as a cultural advisor and linguist for the U.S. Army helped in strengthening his listening and negotiating skills, especially under tense circumstances. “It was a lot like what I do in real estate,” he says, “because I negotiate with agents who represent sellers and buyers to ensure an agreement is established.” Alsaidi’s service earned him the Achievement Medal for Civilian Service, as well as the Commander’s Award for Civilian Service for outstanding achievement during Operation Iraqi Freedom and Operation New Dawn.
Alsaidi says he owes all of his success and accomplishments to a few simple yet important character traits: persistence, honesty and transparency.