Consistency may be one of the most undervalued traits in today’s society.
How many years have you been a managing broker? 16
How many years have you been in real estate? 21
How many full-time agents are in your office? 60
Does your office have any specialties? The Koenig & Strey Schiller Office has maintained the No. 1 market share in Elmhurst for many years. One of our specialities is custom new construction on tear-down lots, and we also have agents with extensive short sale experience and commercial expertise.
What kind of marketing assistance do you provide? We offer agents turnkey marketing tools starting with a customizable website for every agent. We provide comprehensive Internet marketing for each listing including a dedicated property website and an enhanced Realtor.com presence.
What do you expect of your agents? I expect professionalism and the highest level of customer service. We have a 96 percent customer service satisfaction rating which far exceeds the NAR average of 87 percent.
How are you approaching the challenges of the current market? By keeping focused on what is truly important: customer service and helping agents build their business.
What kind of training do you provide? Our agent development staff consists of a team of trainers who specialize in fundamental real estate sales skills and business development, as well as short sales and foreclosures and investment properties. We provide weekly in-office classes on our technology tools, equipping agents to manage their web presence, online marketing and database management, plus individual agent business coaching.
About You — Terry Wilkowski
What makes you different than any other managing broker? I would probably say my sense of humor. While I take my profession very seriously, I am careful not to take it too seriously. Humor can really help people gain perspective.
What was your history before being a managing broker? This is the only profession I have ever known. I entered the real estate industry right out of college at the age of 22.
What is your favorite part about being a managing broker? Helping agents develop their own personal book of business is very rewarding. That sense of accomplishment is multiplied when you have a group of agents achieve success that they had not previously seen.
Why do you love real estate? This is a business that truly rewards effort. You get out of it what you put into it. Be your own boss, set your own limits.