Vice President of Mortgage Lending
John Poast is new to Guaranteed Rate, but certainly not new to the financing industry. Bringing a wealth of knowledge from his trading days at Goldman Sachs and a Master of Science in computational finance, Poast offers a well-rounded client experience different than most in his industry.
“My trading days allow me to understand the lending process from a micro and macro perspective,” Poast says. “I draw upon a wealth of experience to understand and apprehend each borrower’s unique situation.”
Poast acknowledges that lenders are a dime a dozen, so he knows that connecting with his clients is imperative. He takes pride in meeting with them in person or via phone to take time to explain the different aspects of the lending process.
“Today’s savvy homebuyer has many questions, and I respond to their questions to put my clients at ease throughout the process,” he says. “I recently moved to an organization that offers a large amount of support and collaboration, which is very important. I want my clients to know they have a team of trained professionals supporting the biggest purchase they’ve ever made.”
That allows Poast to focus his energy entirely on his clients’ needs. He receives most of his clients from referrals, and the best way to earn referrals, he says, is simply by exceeding a client’s expectations.
“Communication and education is essential,” he says. “My best asset is an informed client.”