Midwest Real Estate Data (MRED) multiple listing service has announced that they are a finalist in the “delivering customer satisfaction via social media,” award from Useful Social Media. MRED is facing fierce competition from across the country, but has received strong support in its bid for acknowledgment as one of the best social media practitioners.
Useful Social Media is a company that produces business intelligence products designed to help big businesses make better use of social media. They may be best known for their Corporate Social Media Summits, which have taken place in New York, San Francisco and London. The Useful Social Media Awards will be presented at their flag ship summit, which is taking place June 13 – 14, 2012, in New York.
There are four different categories in the competition. MRED’s category in particular contains organizations that push the boundaries of social media to deliver customer service and impact customer satisfaction in a positive way. Innovation is an extremely important part of their category as well.
Voting will commence May 11, and anyone looking to vote may do so on a daily basis on the Useful Social Media Voting web page.
“In regard to social media, we knew early on that our customer base was social by nature. Connecting and building relationships is the cornerstone to their business – we needed to be there with them,” said Chris Lambrou, MRED director of social media solutions. “We’re always trying to go beyond traditional means in providing world-class customer service. Our presence and use of social media is just an extension of that. For MRED, it is essential we maintain our high standards of customer satisfaction in the social media realm.”
“I am excited about the opportunity to be recognized as preeminent in delivering customer satisfaction,” said MRED CEO Russ Bergeron. “It is gratifying that our customers have been so supportive of us and continue to vote for MRED. While winning awards is great, I am even more proud of the acknowledgment that we are on the right track and are providing the support our real estate professionals need. I am proud of MRED staff and look forward to the receipt of many kudos acknowledging their great work in the future.”