Agent Ratings and How to Improve Them

August 15, 2011
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Contents

Cover Story

Are agent ratings sys- tems helpful or harmful? Even if agents practice by the book and demonstrate the utmost customer service, depend- ing on each client’s situation and what your clients say and how they review you, it could be a mix of both – which is a big reason many agents are hesitant to use them. Read more!

Also…

Editor’s Note

The Scene

Chicago Agent’s Survey Says

Agent Snapshot

By The Numbers

Ask A lender

My Style

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