Casey DeClerk knows what her clients need before they ask. By educating her clients through the process, paying attention to every detail and constantly communicating, she ensures that the transactions are moving smoothly. “Proactive communication is instrumental to success in this business,” she explains. “I try to stay one step ahead of the transaction so my clients are never asking me, ‘What’s going on?’”
With five years as a broker at @properties, DeClerk’s thorough attention to detail and perceptive communication skills have proven more successful each year on the job. Since joining the company in 2013, she has doubled her sales volume every year and had a 100.3 percent sale-to-list price ratio in 2016, earning her recognition as one of @properties’ top producers. The Chicago Association of Realtors also recognized her as a top producer in 2016. DeClerk serves first-time buyers, luxury buyers and new construction clients throughout Chicagoland.
After graduating with a psychology degree from the University of Iowa, DeClerk worked in the hospitality industry before beginning her career in real estate. Her experience in hospitality taught her valuable communication skills as well as patience, compassion and adaptability. Her background in psychology allows her to support her clients through the home buying experience, which can prove to be a stressful time for all those involved. “Setting clear expectations will make the experience stress-free and enjoyable,” she says. “My clients know I am their concerned and supportive, but objective, third-party advocate who is there to guide and protect them throughout the process.”
These are traits and skills that she cherishes so deeply that she refers to smoothly helping clients sell or close on a house as her biggest personal accomplishment. “My proudest accomplishment is helping families sell their home while purchasing at the same time,” she says. “This can be very overwhelming but I was able to sell all three homes very quickly — one off market, another in two weeks and the last for $10k over the list price in three days — and make each one a seamless transition. They all love their homes!”