Dynamic and driven, Wintrust Mortgage’s Matthew Ginn is a respected top producer after only four years in the business. In his first year as a loan originator with Wintrust, he achieved entry into the President’s Honor Circle. Ginn’s success comes from his specialty – making certain the mortgage process moves smoothly from contract to closing. “There are a lot of variables that we do not necessarily anticipate, but we keep things moving, no matter what,” he explains. “Building relationships with internal colleagues is just as important as delivering fantastic customer service.”
By customizing his services and matching clients’ with the right loan product, Ginn is able to close very challenging loans. The same holds true for how he works with each client. “I tailor my interactions based on their experience in the lending process and how much guidance they may need to understand it,” says Ginn. “First-time buyers generally need a bit more hand-holding, whereas seasoned investors know what to expect but still demand excellence service.”
A family member actually helped put Ginn on this career path by introducing him to the mortgage industry. “I started as a loan officer’s assistant, and learned the business inside out,” he explains. “Everything just clicked for me.” Unabashed about his own trial and error, part of Ginn’s on-the-job training included making mistakes, learning how to correct them, and identifying best practices so he could hone his expertise.
Self-described as young and aggressive, he finds he is one of few loan originators who has decided to make lending their career at his age, but that creates no worries for this busy father of two and military veteran who regularly volunteers in his community. “I spend quite a bit of time studying this industry so I can be the best at it, so I’m confident my knowledge and dedication will always place my clients on the winning side of the deal.”
Thanks to The Residences at New City for letting us use their beautiful location for our photo shoots.