Senior Loan Officer
PHH Home Loans
Michael Poland knows that reputation is everything, which is why the senior loan officer has built his into one repeatedly recognized for efficiency, punctuality and honesty.
That winning combination has served Poland well throughout his 19-year career. From Wisconsin to Illinois to Indiana to Michigan, Poland has assisted clients with their home financing, and was the top-producing loan officer in terms of volume at Baird & Warner Financial in 2010. He currently works for PHH Homes Loans, which he credits as a major turning point in his career.
“PHH provides me with exceptional support and some of the best processing and in-house underwriters I’ve ever worked with,” he says. “My team and I keep clients from jumping through unnecessary hoops that only make a stressful situation more stressful. Our goal is to simplify the process of home lending by anticipating, and subsequently avoiding, potential issues.”
Poland’s positive, energetic personality, combined with an empathetic nature, puts him in a prime position to further build on his reputation and reach more clients. And while his expertise lies with first-time homebuyers, jumbo loans, FHA and Veterans Affairs, he is currently working on purchase/refinance transactions for multifamily units, new construction and planned unit developments. For him, there’s no replacement for experience.
“Doctors and lawyers call their profession a ‘practice,’ which I think is also appropriate for real estate,” he says. “It’s not always about closing the deal. It’s about taking on different roles using people skills, technical knowledge, industry awareness and effective communication. Keeping all those parts moving is not just my forte, but one of my favorite parts of the job.”