Baird & Warner
Mary O’Connor began her real estate career in the mid-1990s, and 18 years later, she is going strong; the Baird & Warner broker helps high-profile buyers and sells new construction and condo conversions in popular Chicago neighborhoods such as the Gold Coast, Lincoln Park and Lakeview.
O’Connor’s approach is laid-back yet focused; she will communicate via the phone, email or in-person, and is often able to put people at ease with humor and compassion. She asks lots of questions to learn what her clients are looking for, and if necessary, educates them about the state of the market and the process of reviewing listed properties.
“Confidence comes from knowledge,” she says. “I follow up on every detail personally. It takes time, but that’s part of what we’re paid to do.”
Education has also been a big piece of her success. Through interaction with top architects and developers, O’Connor has gained a comprehensive knowledge of the development process, and consults on assessments, pricing, floor plans and finishes.
Today, O’Connor feels she’s found her professional home at Baird & Warner.
“I rely on their incredible support staff,” she says. “They are talented, considerate, humorous and wonderful to work with.”