Ben Cohen
Senior Vice President of Mortgage Lending
Guaranteed Rate
One of the nation’s top 50 mortgage originators, according to the official rankings of Mortgage Executive magazine, Ben Cohen is among the most distinguished mortgage professionals in Chicago; from 2011 to 2012, in fact, his mortgage volume grew by 50 percent, with Cohen generating more than $150 million in business in 2012.
Unmatched customer service, Cohen explains, is central to his business, and he credits his commitments to transparency and communication for his success.
“I strongly believe in continually keeping clients in the loop during the loan process, as it can be a difficult maze to navigate for many people,” he says. “To ensure continual communication with my clients, I make myself available to them 24 hours a day, seven days a week. I attempt to lay out all their options and be honest, open and transparent with the loan process, so my clients feel comfortable every step of the way.”
And by every step of the way, Cohen means from the first phone call with clients, to the closing process, to long after the clients have moved into their new home. Homeownership, he explains, is one of the most important moments in his clients’ lives, and such value ultimately drives his business.
“I thrive on helping people’s dreams of homeownership come true,” Cohen says. “For most people, purchasing a home is the single largest financial decision of their life. I enjoy being a part of something that affects people’s lives so lastingly and so profoundly.”