Buying a home changed Sharri Ptak’s life. “After I closed on my first home, I was fascinated with the mortgage process,” she recalls. “I decided to resign from my corporate marketing job and jump into doing mortgages full-time, and I’ve never looked back.” She specializes in residential conventional, jumbo, FHA and VA loans.
In 2021, purchase transactions made up 75% of Ptak’s business, and she was also ranked as a Scotsman Guide Top Originator. Her dedication has earned her the Chicago Five Star Mortgage Professional Award multiple years in a row for outstanding customer satisfaction. In addition, she made President’s Club at Proper Rate in 2020 and 2021.
Ptak strives to make business enjoyable. “I like to keep mortgages fun and easy, while making sure my clients and referral partners feel informed and educated throughout the process and beyond,” she states. Most of her clients come from repeat business, partner and client referrals, advertising, database management and social media. Because Ptak and her team work so closely with their clients, she finds that “they feel like they’re a part of our little family. They’re treated as VIPs and appreciate the comfortable feeling.” She also believes that communication is the secret to building strong relationships with clients and referral partners alike. With 20 years of experience, her clients rest assured knowing they’ve chosen a seasoned, knowledgeable professional to assist them.
The ability to create a personal, customized process for every client is what sets Ptak apart, and it’s a responsibility she takes very seriously. “Never make them feel like just another loan number,” she stresses. “They’re real people making the biggest transaction of their lives, and I appreciate that.”
In addition to her work with Feed My Starving Children and serving as a board member as secretary for York Hockey Club, Ptak is also a proud wife and supportive hockey and dance mom to their two children.
Proper Rate, LLC; NMLS #1901699; 1800 W. Larchmont Ave., Suite 301, Chicago, IL 60613; 866-755-0679. For licensing information visit nmlsconsumeraccess.org. Equal Housing Lender. Conditions may apply. • AZ: One South Church Ave., Suite 1200, Of ice 1248, Tucson, Arizona 85701, Mortgage Banker License #1010230 • CA: Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act • CO: Regulated by the Division of Real Estate • GA: Residential Mortgage Licensee #69357 • OH: MB 804550.