Joshua M. Jones
Branch Manager
Mortgage Master
Some people may shy away from the curve balls that life sometimes throws, but not Joshua M. Jones. In fact, he can be described as “a professional problem solver” because, as he explains, “I really live for the challenges that both the real estate and mortgage industries present, and the most fulfilling moments are when I fit that square peg into a round hole so that everyone’s happy.” Jones has been doing just that for 10 years, the last two of which have been at the branch he built thanks to regional manager Brian Jensen’s confidence that he could develop a strong team of loan officers in the Park Ridge community. Those expectations have been met, if not surpassed, especially given that Jones and his group will fund more than $130 million in loan volume this year.
A consumer economics and finance degree holder from the University of Illinois at Urbana-Champaign, Jones strives to understand his clients’ finances so that he can structure each mortgage accordingly and be prepared to negotiate if and when necessary. He also ensures ongoing and transparent communication with clients, Realtors and attorneys so that all stakeholders can rest assured that he can be trusted to deliver winning results. This successful hands-on style garnered him recognition in MySuburbanLife.com’s “Top 40 under 40” list in 2014.
His educator father, Jones says, has been his greatest inspiration, because he taught him the true meaning of home and the value of actively contributing to the community. He appreciates that homeownership is a milestone for many of the families he helps purchase property in the suburbs, and feels privileged to be part of that process. “My motto may sound cliché, but I live by the belief that you should treat others the way you would like to be treated,” Jones remarks. “Although the mortgage process can be stressful at times, loan officers should never lose sight of making the client’s experience a positive one.”
Jones also takes pride in his team’s professional development, which he believes ultimately adds value to the community. This civic nature is why he and his wife, Michelle, established the JM Foundation in 2009 to raise funds to support less advantaged families during the holidays. They grew up in their community and want to give back to it all that it has given to them over the years. “We hope that we can inspire other people in our neighborhood to give back, too,” he says, proving once again that Jones not only enjoys finding solutions to life’s challenges, but also motivating others to do the same.