Contents

Cover Story

What does it take to be a top producer? Hard work? Several seminars, classes and training courses? Constant availability to clients? A myriad of experiences? Great communication skills? Upkeep with new marketing technologies? Top-producing agents shared their stories of how they reached the top themselves and advice for other agents who want to one day be top producers. Read More!

Also…

• As If It Were Your Own: Reconsidering the Basics When Selling
• The Importance of Customer Service: From Restaurants to Real Estate
• Top Producers’ Best Advice for Agents
• Learning From Experience
• What Qualities Should Every Top Producer Posess?

Editor’s Note

• Agents on Top

National News

• Tips from 2011’s “Top Real Estate Photographer”
• Housing to Boost GDP, First Time in Seven Years

Improving Your Business

• Three Mistakes That Can Keep You From Reaching Your Full Potential
• How to Survive a Short Sale Listing Appointment

Ask A Lender

• Kyle Gillespie, Guaranteed Rate

Agent Snapshot

• Susan B. Silver, Executive Vice President, Millennium Properties R/E, Inc., Chicago

By The Numbers

• Top Producers’ Listings Sell Faster

The Scene

• Chicago Agent’s Top Producers Event
• Coldwell Banker Previews International Cocktail Party
• NAHREP Chicago Installation of Officers

My Style

• Jeannie Kurtzhalts, Realtor, Prudential Rubloff, Winnetka